Generally, we take between 5 to 7 working days to deliver our packages in France, Belgium and Switzerland. You will receive regular emails from us to have information on the progress of your order.

There are no delivery costs. If you are not present at the time of delivery, a delivery notice will be left, and you can collect your package.  In  the nearest post office.

A delay may occur. Once the order is shipped, the delivery person is solely responsible for it. Wait a few more days, send us a message via the section, contact us or contact your postal service. Contact our service at clicking here.

You have until 14 days after receiving your order to request a refund or exchange. You must wait until you have received your package before starting a refund request. Return costs are the responsibility of the customer. Refunds will be made between 7 and 14 working days, depending on the payment method used. Thanks for contact us Before to make a referral.

Unfortunately, please note that we can only make changes to your order if it has not yet been dispatched. If you would like to change anything in your order, please contact us within 6 hours of placing your order. If the order has been shipped, we can no longer make changes to your order.

You can request to cancel your order within 6 hours after placing the order.

Browse the products you like, then click “Add to Cart” and “Checkout”.  Enter your shipping and billing information and wait for your order to arrive at your door.

Customs fees are covered by Flags Expert.

No, all our prices are displayed inclusive of all taxes. You do not have any additional costs when placing your order.